Klaus.Bartz at coi.de
Mon May 7 15:01:43 CEST 2007
1) Please send complaints to our customer service. Do you have
bought a support agreement? If not, it is really bad because
we do not sell one...
This EMail list is for discuss problems, new features, bug
reports etc., but not for beefing. And for beginner questions
which are already described in the documentation the izpack-user
list will be better.
2) If you need a custom langpack, please read the documentation.
But we do not implement a secound way to support your personal feeling
of handle it.
If you cannot read our special english, you have bad luck.
3) You will install your product with OUR installer. If
you do not like it, forget us. Buy one where it is more
or less complicated to remove the installer signature.
On the other hand, look into the documentation, may be into
section "Modifying the GUI".
Do you need more help at reading our documentation??
If you have studied English you are welcome to proofread our
english langpack. We need also proofreader for other languages.
Do you have also university degrees in other languages?
Klaus (one of the geeks)
> -----Original Message-----
> From: izpack-devel-bounces at lists.berlios.de
> [mailto:izpack-devel-bounces at lists.berlios.de] On Behalf Of Dan
> Sent: Monday, May 07, 2007 1:37 PM
> To: izpack-devel at lists.berlios.de
> Subject: [izpack-devel] langpacks
> Hi devels,
> a small complaint: I'm not happy with the default
> langpacks (eng.xml, for example). Here are two things
> that would help:
> 1) let the user specify a custom location for a
> langpack. I want to create my own custom_eng.xml and
> use it via
> <langpack iso3="custom_eng"
> location="/path/to/my/langpack" />
> 2) Long-term, please try to improve the quality of the
> langpacks. In particular, with respect to eng.xml
> * keep in mind that my customers are installing MY
> product, not IzPack. MY product is the hero, not
> IzPack. While I understand your desire for credit, the
> generated installer should mention IzPack sparringly, so as
> not to confuse the end-users. A small footnote saying "This
> installer was created with IzPack" should suffice.
> * read http://alt-usage-english.org/humorousrules.html
> * exclamation marks look childish! and alarmistic! A
> colon (.) is preferrable most of the times.
> * the suggestion to "refer to your operating system
> manual" will not go down well with customers. Come to
> think of it, when is the last time you saw an "OS
> manual"? My guess is that this comes from DOS days.
> Simply stating failure would be enough.
> * a file or directory can't be "not appropriate" (what
> does that mean, anyway?)
> * ??? messages like these that add to the overall
> poor quality impression and discourage adoption of
> IzPack. When possible, please have someone fluent in
> English (preferrably a non-geek!) review the
> Do You Yahoo!?
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